Meet Our Team

Capps Insurance Agency was established in 1975 and has grown to become West Burlington's premier independent insurance agency. We provide our clients with experience and resources in areas such as: homeowners, life, health, general liability, and group benefits.

Our entire team of insurance agents keep up to date with any changes occurring in the world of insurance coverage, to ensure that they lead their clients down the right path. Whether you have questions about what is covered in your home insurance or need help finding the right auto insurance plan, Capps Insurance Agency has the knowledge and solutions needed to get you on the right track.

Claudine Capps | Insurance Agency West Burlington, IA

Claudine Capps

Claudine along with her husband, Richard, founded Capps Insurance Agency in 1975. After Richards death in 1996, Claudine maintained sole ownership. She currently manages the agency as well as functioning as a writing agent. Claudine is also an active member of the National Association of Professional Women.

She currently holds personal lines, commercial, life and health licenses in both Iowa and Illinois. She particularly enjoys the interaction with customers, servicing and meeting and writing new customers.

Claudine has a son and 6 step-children and numerous grandchildren and great grandchildren. Her hobbies include cross stitching, reading, and gardening.

William (Bill) Dowell | Insurance Agency West Burlington, IA

William (Bill) Dowell

Bill joined the Capps Insurance Agency in January 2001 as a writing agent. He is licensed for personal lines, commercial, life and health. He is also able to write in both Iowa and Illinois. He also handles servicing and enjoys meeting and writing new customers.

Bill is married and has a son and daughter, as well as 3 stepsons. His hobby is disc golf along with other sports.

DeEtta (Dee) Dvorak | Insurance Agency West Burlington, IA

DeEtta (Dee) Dvorak

DeEtta joined Capps Insurance Agency in 2015 and is licensed in Iowa for personal lines. She loves meeting new people and helping them. She has 2 sons, 1 daughter, 3 step-daughters and 2 grand puppies. She loves spending time with her children and being with friends and family.

Christina (Christi) Lybarger | Insurance Agency West Burlington, IA

Christina (Christi) Lybarger

Christi joined Capps Insurance Agency in 2009 and works as our customer service representative, does data processing and general office work. She is married and has three children, two stepchildren, and one granddaughter.